Alerts & Notifications

AlgoBridge notifies you when sync health degrades so you can respond before users are affected.

Sync failure alerts

AlgoBridge sends an email alert when either of these conditions is met:

A 1-hour debounce prevents repeat emails for the same condition — you get one alert per event, not one per cycle.

Alert emails are sent to all workspace admin members. Non-admin members do not receive sync alerts.

Disabling sync alerts

To opt out of sync alert emails:

1. Go to Settings → Email Preferences
2. Toggle off Sync failure alerts
3. Click Save

This setting is per-user — opting out does not affect other workspace members.

Daily digest email

Each workspace admin receives a daily digest at 8:00 AM UTC summarising the previous 24 hours of sync activity:

• Total rows synced (broken down by mapping)
• Total FAILED rows, with a link to the Monitoring → Salesforce Errors view
• Sync latency p50/p95 for the period
• Any mappings that were paused or deactivated during the period

Opting out of the digest

1. Go to Settings → Email Preferences
2. Toggle off Daily digest
3. Click Save

In-app notification center

The alert bell (🔔) in the top navigation bar shows a count of unread notifications. Click it to open the notification center.

The notification center shows persistent alerts for:

• Sync broken / recovered events
• Failure spike events
• Billing events (plan limit reached, subscription changes)
• Schema drift detected (Salesforce removed or renamed a mapped field)
• Configuration drift vs baseline

Each notification shows the event, the affected mapping or resource, a timestamp, and a direct link to the relevant view.

Acknowledging notifications

Click a notification to mark it as read and navigate to the relevant view. Click Mark all as read to clear the unread count without navigating. Notifications are retained in the list for 30 days.

Configuring notification destinations

By default, all alerts go to workspace admin email addresses. To route alerts to a Slack channel, PagerDuty, or any other system, set up an outbound webhook and subscribe to the relevant event types (sync.broken, sync.failure_spike, etc.).

Schema drift alerts

AlgoBridge monitors your active Salesforce field mappings and alerts you when Salesforce removes or renames a field that is currently mapped.

When schema drift is detected:

1. An in-app notification appears in the notification center
2. The affected mapping is flagged with a Schema Drift badge in the Mappings list
3. An alert email is sent to workspace admins

To resolve schema drift:

1. Click the Schema Drift badge on the affected mapping
2. Review which fields were removed or renamed in Salesforce
3. Update the mapping (remove the old field, add the new one if applicable)
4. Save — AlgoBridge reinstalls the triggers with the updated field list

See Import / Export & Drift Detection for configuration-level drift (mapping structure changes vs a saved baseline).